Maria Jacinta Sobral da Silva, individual entrepreneur based in Outeiro André, Sobreiras Altas 7570-345 Grândola, Portugal, NIF 118706136, hereinafter referred to as Serenada Enoturismo.
This website and all of its content belong to “Serenada Enoturismo” (unless stated otherwise).
By initiating navigation and/or interaction with this website, users accept the Terms and Conditions laid out below.
Access to the website is restricted to individuals of legal age to consume alcohol, according to the laws of the country where the website is accessed (in Portugal, the jurisdiction where “Serenada Enoturismo” is established, the user should be aged 18 years or over to access content regarding alcoholic beverages).
“Serenada Enoturismo” is free to alter these Terms and Conditions without prior notice.
Users should not use and should leave this website if:
a) They do not accept the Terms and Conditions described herein;
b) They intend to access alcohol-related content and are not of legal age to consume alcoholic beverages in their country or the location from which they access the website;
c) They are in a country that prohibits the use or display of the content of this website.
Users may print or have third parties print any downloadable content on this website to their computer or any other similar device, under the following conditions:
a) The content is solely for private and non-commercial use;
b) No indication of copyright or other indication of ownership is removed;
c) The content is not altered under any circumstances.
The content of this website, including but not limited to, trademarks, illustrations, logos, text, images, audio and video material, is the sole property of “Serenada Enoturismo”, unless indicated otherwise.
It is expressly forbidden to in any way display, reproduce, distribute, modify, transmit and/or use content belonging to “Serenada Enoturismo” for public and/or commercial use, without the prior and express written consent of “Serenada Enoturismo”.
This website is accessed at the user’s own risk. This website and its content are provided without any express or implied warranties, including, but not limited to, warranties of merchantability, non-infringement of third party rights and suitability for a specific purpose. “Serenada Enoturismo” does not guarantee that access to this website will be uninterrupted and/or free of errors or disruptions. Likewise, there is no guarantee that this website will be secure or free from viruses and/or other harmful material, or that the information contained in this website is complete, accurate or timely.
“Serenada Enoturismo” reserves the right to, at any time, restrict or block access to this website, or any feature or part of it, with or without prior notice.
To the fullest extent permitted by the applicable law, neither “Serenada Enoturismo”, nor its affiliates, nor any third party involved in the creation, production or dissemination of this website, will be liable for any loss, damage or cost, whether contractual, non-contractual (including negligence) or otherwise, arising from reliance on the information contained on this website. This also expressly excludes liability for direct, indirect, incidental, special, consequential and punitive damages, lost profits and damages resulting from the lost data or the interruption of website activity arising from or regarding the use or inability to use this website and its content, whether based on warranty, contract, unlawful or any other legal theory, regardless of whether “Serenada Enoturismo” has been negligent or has been warned of the possibility of such damage.
Without prejudice to the measures provided in the general law, users hereby compensate and exonerate “Serenada Enoturismo” from all liabilities arising from the misuse of this website and/or breach of these Terms and Conditions.
These Terms and Conditions will be governed by and interpreted in accordance with Portuguese Law. Users irrevocably consent to the jurisdiction of the courts located in Lisbon, Portugal, in relation to any dispute arising and/or relating to these Terms and Conditions and/or the use of this website.
If any provision of these Terms and Conditions is considered to be null by any court with valid jurisdiction, the nullity of those provisions will not affect the validity of the remaining provisions of the Terms and Conditions, which will remain in full force.
In the event of a dispute, the consumer may resort to the Alternative Consumer Dispute Resolution entities identified on the Consumer Portal - www.consumidor.pt - or the Online Consumer Dispute Resolution identified on the website https://webgate.ec.europa.eu/odr.
You can consult a list of Alternative Dispute Resolution Entities (Consumer Disputes Arbitration Centers).
The domain server for this website only records and stores information normally registered by default by the server, e.g. the Internet Protocol Address that gives users access to the Internet; the date and duration of the user’s access to this website; the Internet address of the site that brought users directly to this website and indication whether users noted if they are of legal age to consume alcoholic beverages. This information will be used to measure the number of visitors to this website’s different sections, to determine whether users are of legal age to consume alcoholic beverages and to help us make this website more useful for users.
“Serenada Enoturismo” may, in some cases, request personal data from users of the website for the following purposes:
Navigation of this website does not imply the submission of personal data (except for the IP address).
If users choose to provide their personal data, “Serenada Enoturismo” will process that personal data based on their consent, which can be withdrawn at any time, without compromising the treatment carried out before the withdrawal of consent.
On the personal data collection form, “Serenada Enoturismo” will indicate using an asterisk or a similar solution, which are the mandatory fields to be filled in.
The collection form will also have a field for users to provide their express consent to process their personal data for the purposes indicated above.
“Serenada Enoturismo” confirms that it does not create consumer profiles based on the personal data collected through the website.
In cases where personal data is submitted to “Serenada Enoturismo”, this will be the entity responsible for collecting and processing the personal data, however, reserving the right to subcontract other entities to process such data on behalf of “Serenada Enoturismo”. “Serenada Enoturismo” guarantees that all entities subcontracted to process personal data on its behalf are covered by contractual obligations in order to preserve the confidentiality of the data and compliance with the law in force.
“Serenada Enoturismo” is not obliged to appoint a Data Protection Officer pursuant to the General Data Protection Regulation.
For issues regarding personal data protection, please contact “Serenada Enoturismo” through one of the following:
A Serenada Enoturismo - RIC 1265 - Outeiro André - Sobreiras Altas - 7570-345 Grândola
(+351) 269 498 014
Without prejudice to the provisions in the previous paragraphs, “Serenada Enoturismo” will not submit the personal data of users to third parties (i.e. entities not subcontracted by “Serenada Enoturismo”) without their explicit consent.
Users’ personal data shall be stored in servers located within the European Union. No transfers of data outside the European Union are foreseen.
Users have the right, at all times, to access, consult, alter, limit, correct and eliminate the personal data submitted by them to “Serenada Enoturismo”, sending, for that purpose, an email to email@example.com
Users also have the right, at all times, to withdraw their consent (when processing is based on that principle) and to oppose processing of their data for one or more purposes, and to request the portability of their personal data.
Users also have the right to lodge a complaint with an authority or supervisory body, which in Portugal is the Comissão Nacional de Protecção de Dados (National Data Protection Commission).
The length of time data is stored and retained varies according to the purpose for which the information is processed. Indeed, there are legal requirements that oblige data retention for a minimum period of time.
Therefore, whenever there is no specific legal requirement, the data will be stored and retained for up to 5 (five) years following the last interaction between “Serenada Enoturismo” and the user. This period was considered appropriate taking into account the type of website in question and the average time users access it.
“Serenada Enoturismo” is committed to protecting the security of the personal data submitted to the company. Given “Serenada Enoturismo”’s great concern and commitment to defending privacy issues, several technical and organisational security measures were adopted, in order to protect the personal data made available to the company, to prevent dissemination, loss, misuse, alteration, unauthorised processing or access, as well as any other unlawful processing.
Despite the security measures adopted by “Serenada Enoturismo”, the company is obliged to warn all of those browsing the Internet to take additional security measures, namely ensuring they use PCs and Browsers that are updated in terms of properly configured security “patches”, with an active firewall, antivirus and anti-spyware, and to verify the authenticity of the sites they visit on the Internet, avoiding sites whose reputation is not trustworthy.
Your reservation is guaranteed by the payment of a deposit equal to the rate of one night for stays up to 3 nights, or of 50% of the total stay for reservations of more than 3 nights. Deposit is due until 24 hours after reservation is made.
Cancellations made until 7 days before check in date do not pay any penalty. For cancellations made less than 7 days from check in date the hotel may keep the deposit.
In case of a cancellation in the day of check in or a no show the hotel may charge the total amount of the stay.
In case of a check out anticipation the entire reservation will be charged.